The nine/fifteen/15, it's going to consider a while for being neglected. Starting up with An additional hold off within our flight, which theoretically would leave Orlando 19: 40h, and following hrs of delay, once more on account of issues with the plane, the commander warned us that perhaps the aircraft would not take off due to doable structural trouble Together with the baggage doorway of your aircraft along with the door was opened to any one who planned to depart the plane.
Hello，I planned to talk to questions on deliver a cat in the U.S. to China, so I referred to as your Chinese service. The lady called Annie picked my cell phone. I questioned my concern and she or he stated †there is not any way†I reported someone explained to me it is possible. She mentioned †These are lying†she did not give me any explanation. I decided to get in touch with yet again, A different woman answered my phone.
The flight crew automatixallu made me Test my bag Despite the fact that thier were being a number of open up overhead bins. See connected flight details. It could be nice should they crew did bot noticed it wasnt thier fault and dont blame them.
Whenever we eventually received an e mail response from American Airways, the total response time was approximately 1 hour. Although we waited an hour or so, we did get many responses to our initial dilemma:
I'm unfortunate to state I am dissatisfied in American Airline’s handling of this make any difference. We hardly ever acquired our bags right up until late inside the day on March thirteenth. To add insult to harm we were being charged $25 per bag by American Airlines for our return flight household Though we didn’t shell out to examine our baggage on the best way on the Virgin Islands.
Bravo to American Airways for offering the surprise boost towards your staff members. Instead of cowering to your disgruntled passenger on todays La Guardia flight. Simply because some attendents were being cheerful and wished him an extremely Merry Xmas. Seriously ?? It’s about time we took again our best wishes and grumpy persons just keep from the planes and retain their thoughts to on their own.
I like AA but you should be certain they assure such things as the enjoyment and also other issues are totally checked…..especially for the extensive haul.
I just bought off the cellular phone with Connie Sanders within the DFW Workplace. I questioned for her name because she was so variety and helpful to us. I've rarely encountered a person so helpful and caring. If all of your Reps could possibly be like her you might have an excellent airline.
Unfortunately on account of temperature I had been unable to get out from the tri towns in time this past 7 days. Nevertheless I am very pissed off with American Airways buyer service.
Very last month, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t show you more than enough about the superb service I acquired. I requested a wheelchair for both of those airports plus the chair and attendants were appropriate there and went above and further than the call to duty.
Flight outside of Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The 1st flight still left forty five minutes late generating us like this skip our connecting flight to Harrisburg, Pa. Advised the following flight might be at midnight so we wait until eventually then (I'm with my disabled 84 yr previous mother) At midnight we're told the flight was cancelled, there have been no motels offered and the subsequent flight was 12 the next day.
My spouse and I experienced top notch tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We have been imagined to get there in Denver at 1:30 pm. The leg outside of Charlotte, nc was an complete nightmare. We had been delayed, had a crew improve, no drinking water or ice, and many others.
I'm so impressed by Tracy Miller inside the reservations department. I unintentionally booked a flight to the wrong site and was freaking out, and she worked with me to don't just get me to the correct place but in addition found a similar price.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.