Upon arrival in Panama with flight AA959 among the list of 2 luggages, a Roncato baggage, ( shots connected ) worth €189 arrived broken. I instantly went to the appropriate Workplace inside the airport, the place the only remark was which they handed me a « checking Short article Harm detect », which I enclose herewith. I invested the following day purchasing for a fresh luggage and trying to get in touch using your places of work via the phone numbers indicated around the stated doc without, however, getting any reply – the phone isn't answered and the line goes blank following numerous minutes of ready, no matter which quantity I dial. I thus commence my travel and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I once more seek to Call your office on the airport, but the one information they could give me was to problem a complaint by way of your internet site, which I'm now undertaking. Apart from the above, I do have A further – and probably much more serious – complaint. At enough time of my reservation I compensated an additional $88 ($44 each) for added consolation seats. To my surprise, the seats turned out being the conventional – no more – seats.
March twenty five I flew from Austin to Ft Myers with a airplane change In Charlotte. When scheduling my flight I asked for wheelchair help. Needed to hunt one up in Austin. Was taken to gate 2hours in advance but was certain there will be help for boarding. Gate was modified without having a person at he desk could locate no aid, and with fantastic issues proceeded to new gate. Yet again no guidance in boarding.
I sincerely hope to get a favourable reply throughout the next couple days, so I can keep on applying American Airways for my vacation.
I'm astonished at The dearth of consumer service at American Airways. I used to be a flight attendant for thirty years and took excellent pride during the instruction I received from American. With a the latest vacation I watched a passenger and agent argue about which a person was ruder. There is absolutely no clear enforcement of grooming guidelines any place in the business.
I have constantly been a loyal consumer to AA and do not think any of your customers need to be addressed During this way!
I’m writing to precise how discontent I'm While using the way American taken care of flights on April 29, 2016. My flight 3848 going to Memphis, TN from DCA was cancelled soon after currently being delayed 4 6 this page several hours. I used to be flying into a rehearsal dinner and a marriage the following day and I missed equally occasions. The next day I had to fly to charlotte after which to Memphis also to prime it off bag didn’t arrive over the flight with me and I don’t know why.
Distressing ample to pay a large price for the round-excursion ticket, distressing ample that there was a quit —— I have experienced a number of non-stoppers gonna Cleveland from Albany in the past. It can make me concerned about traveling.
went into the Dominican Republic on holiday vacation with my wife and son on july31 til aug 7th 2015 experienced a great time right up until the perfect time to go property, the flight leaving about the aug7th had a hold off for 8 several hours for departing to Miami then suppose to connect and drop by dulles airport.
i obtained a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, i was not able to utilize the ticket and experienced dr. Observe to verify when contacting 1 of one's brokers I had been instructed while the credit is fo r130.
january 26 my son flew non quit from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He described at the airport that his bag didn't come off the airplane. The Woman on the booth checked the declare ticket. The bag experienced not remaining St. Louis. She gave him a locator range and explained to him they'd be contacting him shortly. They might not find it so that they despatched him a kind to complete of his belongings from the bag. He sent it in.
i required to be in chicago for the aforementioned time 10:03pm and so i contacted Yet another airlines (Virgin) who experienced a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight again. i would like a refund for the whole return flight plus the booked most popular seat of 16F
I would have never imagined I would have stolen things from our luggage. At this second I'm very upset as to how your workers within the airport in Cancun went as a result of my baggage and stole two credit cards and used them. I am needing to wait to implement our accounts for that reason For additional then each week. I also gained a get in touch with yesterday from my city library with regards to a individual who referred to as them to talk to me if I'd missing goods.
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Remember to convey to me how this can be settled. I do enter the proper precheck quantity over the reservation kind and The shopper service agent has also Verify it. This does not use great relations with a purchaser who flies eight to 10 periods a 12 months.